Principal, Design Strategy

2 days ago

Boston, Massachusetts, United States Fidelity Investments Full time
Job Description:

Principal, Design Strategy

Fidelity Investments is seeking a highly skilled Principal, Design Strategy to join our Product Design Strategy team. As a key member of our team, you will contribute to the company's future growth by applying human-centered design principles to understand customer needs, generate new offerings, and rapidly experiment with innovative ideas.

Your primary responsibilities will include designing and conducting user research, identifying insights and opportunity areas, leading ideation, and testing through prototypes. You will work closely with cross-functional teams to develop and implement design solutions that meet the needs of our customers.

To succeed in this role, you will need a Master's degree in design or business, or 5-7 years of experience in Design Research, Design Strategy, or Experience Strategy. You should have a strong background in working on multiple projects at a design or innovation firm, with the ability to participate in a multidisciplinary team through the human-centered design process.

Key skills and qualifications include:

  • Master's degree in design or business, or 5-7 years of experience in Design Research, Design Strategy, or Experience Strategy
  • Strong background in working on multiple projects at a design or innovation firm
  • Ability to participate in a multidisciplinary team through the human-centered design process
  • Research chops: ability to independently design, lead, and execute qualitative research using a number of methods based on project goals and timelines
  • Synthesis expertise: ability to get to the 'so what,' actionable insights, key frameworks, and opportunity areas from research
  • Ability to translate insights and opportunities to design and product solutions through ideation, concept development, testing, and iteration
  • Excellent communication skills

Bonus points for experience working within a highly-regulated industry, such as healthcare or financial services.

About the Team:

Product Design Strategy is an internal innovation group that partners with business units across Fidelity. We bring expertise in design research, strategic innovation, ideation, and UX design to create new products and solutions for our clients and prospects.

We tackle early-stage opportunity areas, such as how to help teens build their confidence in saving, spending, and investing, and improve customer experiences using human-centered design and business analysis. This group formed at Fidelity in 2005 and has strong executive support; our projects often read out to the CEO and Chairman of Fidelity Investments.

At Fidelity, you will have the chance to work with teammates from leading schools and design firms. Team members say they love working here because they can sink their teeth into tricky problems, have work/life balance, and continue to hone their craft in a collaborative and supportive environment.

About Fidelity Investments:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future, assist companies and non-profit organizations in delivering benefits to their employees, and provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

We value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process, and candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested.

We invite you to Find Your Fidelity at. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

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