Technology Support Specialist

1 week ago


Cape Coral, Florida, United States Volunteers of America National Services Full time
About the Job

The Technology Support Specialist is a key member of our team at Volunteers of America National Services, responsible for providing technical support and project oversight for users at our facilities in Cape Coral and Fort Myers.

Key Responsibilities
  • Install, configure, and maintain computer hardware, software, peripherals, and audio-visual equipment
  • Provide technical support and troubleshooting for IT equipment, including computers, printers, and network devices
  • Train and support users on IT-related matters, including software programs and hardware usage
  • Communicate effectively with users at all levels, providing technical information and resolving issues
  • Maintain accurate records of equipment repair, maintenance, and troubleshooting
Requirements
  • AA/AS degree in computer-related field or equivalent experience
  • 2+ years of relevant experience in IT support or related field
  • Strong knowledge of computer hardware, software, and networking principles
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
About Us

Volunteers of America National Services is a leading provider of affordable housing and healthcare services, with over 2,000 professionals serving clients in over 40 states and Puerto Rico. We offer a comprehensive benefits package, career development opportunities, and a supportive work environment.



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