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Operational Support Specialist
2 months ago
We are seeking a highly skilled Operational Support Specialist to join our team at Rentokil Initial Group. As an Operational Support Specialist, you will play a critical role in ensuring the productivity, quality of service, and profitability of our district.
Key Responsibilities:- Work closely with district leadership to increase productivity and quality of service
- Maintain high service standards at all accounts
- Participate in group meetings and account reviews
- Complete independent and group on-going training
- Coach and mentor Service Specialists
- Ability to work flexible hours and participate in a rotating on-call schedule
- Advanced LOB/PNOL knowledge
- Excellent problem-solving skills
- Self-discipline to work efficiently without direct supervision
- Strong verbal and written communication skills
- Ability to handle high-dependency customer service issues
- Proficient district-level knowledge
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is committed to equality and diversity, and we welcome applications from all qualified candidates.
At Rentokil Initial Group, we pride ourselves on being a world-class team that rewards high performance. We offer a range of benefits, including paid training and professional development, tuition reimbursement, and a wellness reimbursement program.
Join us in our mission to deliver exceptional customer service and drive business growth. Apply now to become a part of our dynamic team