Bilingual Audience Services Specialist
2 weeks ago
As a Bilingual Audience Services Specialist, you will be pivotal in furthering the vision of our founder, Mother Angelica, for the EWTN Family. This role is dedicated to providing a compassionate, attentive, and positive experience for our audience through various communication channels.
KEY RESPONSIBILITIES:
- Serve as the primary point of contact for audience inquiries through phone, email, and written correspondence.
- Address questions related to various aspects of the Network, including Marketing, Production, Programming, Radio, and Theology.
- Manage prayer requests, resolve order issues, and facilitate donation transactions.
- Deliver exceptional customer service to enhance the experience of EWTN viewers.
- You are passionate about customer service, with 1-2 years of experience in a customer service or call center setting.
- You possess strong verbal and written communication skills, can manage multiple tasks efficiently, and are proficient in MS Office and basic data entry.
- You are fluent in English and Spanish, with a solid understanding of grammar, spelling, and composition rules.
- You demonstrate patience, kindness, and a helpful demeanor that fosters a positive experience for our audience.
- You are a practicing Catholic with a deep understanding of the Catholic Faith and the mission of EWTN.
- A meaningful career where your skills contribute to EWTN's mission of spreading the Gospel.
- A family-oriented workplace that values your role as part of the EWTN Family.
- Opportunities for spiritual growth through participation in daily Mass, Adoration, and prayer during work hours.
- A competitive salary and a comprehensive benefits package, including Health, Dental, Vision, Life insurance, and a Retirement Savings Plan.
- Generous Paid Time Off and 11 Paid Holidays.
- Tuition reimbursement for online education and degree programs through our partnership with Catholic Distance University.
- The chance to collaborate with experienced team members while sharing innovative ideas.
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Bilingual Audience Services Specialist
2 weeks ago
Birmingham, Alabama, United States Eternal Word Television Network, Inc. Full timeHOW YOU WILL CONTRIBUTE TO OUR MISSION: As a Bilingual Audience Services Specialist, you will be instrumental in furthering the vision of our founder, Mother Angelica, to our EWTN Family. The Bilingual Audience Services Specialist is dedicated to providing a compassionate, attentive, and positive experience for our viewers through various communication...
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Bilingual Audience Services Specialist
2 weeks ago
Birmingham, Alabama, United States Eternal Word Television Network, Inc. Full timeHOW YOU WILL CONTRIBUTE TO OUR MISSION: As a Bilingual Audience Services Specialist, you will play a vital role in fulfilling the vision of our founder, Mother Angelica, for the EWTN Family. The Bilingual Audience Services Specialist is dedicated to providing a compassionate, attentive, and positive experience for our viewers through various communication...
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Bilingual Customer Support Specialist
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Bilingual Customer Support Specialist
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Birmingham, Alabama, United States Wise Staffing Full timeBilingual Customer Support Specialists are essential in delivering exceptional assistance to clients in both English and Spanish. Their primary duties include managing incoming calls, addressing customer inquiries, translating essential documents, resolving various issues, and keeping management updated on progress.Essential Skills:Excellent Communication...
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Spanish-English Customer Support Specialist
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