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Bilingual Sales Associate

2 months ago

Birmingham, Alabama, United States Wise Staffing Group Full time
Job Description

At Wise Staffing Group, we are seeking a highly skilled Bilingual Sales Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in both English and a foreign language (Spanish).

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Translation and Documentation: Translate documents, reports, and other materials as needed, and maintain accurate records of customer interactions.
  • Inventory Management: Assist with inventory tracking, ordering, and management to ensure efficient and accurate delivery of products.
  • Collaboration and Communication: Work closely with contractors, customers, and suppliers to ensure seamless communication and coordination.
  • Reporting and Analysis: Prepare and submit regular reports on customer interactions, inventory levels, and shipping status to upper management.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers, contractors, and colleagues in both English and Spanish.
  • Empathy and Time Management Skills: Ability to manage multiple tasks and prioritize customer needs in a fast-paced environment.
  • Ability to Perceive Clients: Strong understanding of customer needs and preferences to provide personalized service.
  • Willingness to Learn: Ability to adapt to new systems, processes, and technologies.
  • Material Handling: Ability to lift up to 90lbs and perform other physical tasks as required.