Current jobs related to Help Desk Analyst - San Marcos, Texas - McCoy's Building Supply

  • Help Desk Support Specialist

    3 weeks ago

    San Antonio, Texas, United States Collabera Full time

    Job Title: Help Desk AnalystCollabera is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and working to improve the overall customer experience.Key Responsibilities:Provide technical support to end-users via phone,...

  • Tier 1 Help Desk Support Specialist

    1 month ago

    San Antonio, Texas, United States SecuriGence LLC Full time

    Job Title: Tier 1 Help Desk AnalystJob SummaryWe are seeking a skilled Tier 1 Help Desk Analyst to join our team at SecuriGence LLC. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Respond to customer...

  • Help Desk Technician

    2 weeks ago

    San Antonio, Texas, United States P3S Corp Full time

    Job Title: Help Desk TechnicianJob Summary:P3S Corp is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and documenting all feedback and updates.Key Responsibilities:Respond to and resolve customer technical...

  • Help Desk Technician

    1 month ago

    San Antonio, Texas, United States P3S Corp Full time

    Job Title: Help Desk IIWe are seeking a skilled Help Desk II to join our team at P3S Corp. As a Help Desk II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and documenting all interactions.Key Responsibilities:Receive and log customer problem/request/issues and ensure proper...

  • Help Desk Specialist

    4 weeks ago

    San Antonio, Texas, United States Dexian Full time

    Job Title: Help Desk/ Technical SupportLocation: San Antonio, TXDuration: 6 Month ContractJob Summary:We are seeking a skilled Help Desk Specialist to join our team at Dexian. As a Help Desk Specialist, you will be responsible for providing technical support to our customers and ensuring that their issues are resolved in a timely and efficient manner.Key...

  • Help Desk Technician

    7 days ago

    San Antonio, Texas, United States P3S Corp Full time

    Job Title: Help Desk TechnicianJob Summary: We are seeking a skilled Help Desk Technician to join our team at P3S Corp. The successful candidate will be responsible for providing technical support to our customers, responding to and resolving technical issues, and ensuring timely and effective communication with the IT team.Responsibilities:Receives and logs...

  • Help Desk Specialist

    2 weeks ago

    San Antonio, Texas, United States vodastra Full time

    Job Title: Help Desk TechnicianAt Vodastra, we are seeking a highly skilled and experienced Help Desk Technician to join our IT team. As a Help Desk Technician, you will be responsible for providing technical support and troubleshooting assistance to internal and external users.Key Responsibilities:Provide timely and effective technical support via phone,...

  • Help Desk Specialist

    2 weeks ago

    San Antonio, Texas, United States Leidos Full time

    Unlock Your Potential as a Help Desk Engineer at LeidosAre you ready to take your career to the next level? Leidos is seeking a highly skilled Help Desk Engineer to join our team at Lackland AFB in San Antonio, TX. As a Help Desk Engineer, you will play a critical role in providing top-notch support to our customers, ensuring their success in the Air Force...

  • Help Desk Engineer

    2 weeks ago

    San Antonio, Texas, United States Leidos Full time

    Unlock Your Potential at LeidosAre you ready to take your career to the next level? Leidos is a leading provider of innovative solutions, and we're seeking a talented Help Desk Engineer to join our team.About the RoleAs a Help Desk Engineer, you will be responsible for identifying and resolving customer issues within Air Force Commercial Cloud Services...

  • Help Desk Specialist

    2 weeks ago

    San Antonio, Texas, United States General Dynamics Information Technology Full time

    Job SummaryGeneral Dynamics Information Technology is seeking a skilled Help Desk Technician III to join our team. As a Help Desk Technician III, you will provide technical assistance and support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities Provide technical support and assistance to clients via phone,...

  • Help Desk Technician

    7 days ago

    San Antonio, Texas, United States Air Force Federal Credi Full time

    Job Summary:We are seeking a skilled Help Desk Technician to join our team at Soarion Credit Union. As a Help Desk Technician, you will be responsible for providing technical support to our staff, ensuring the efficiency of our computer systems, and resolving hardware and software issues.Key Responsibilities:Provide hardware, software, and communication...

  • Service Desk Administration Analyst

    2 weeks ago

    San Antonio, Texas, United States International Bank of Commerce Full time

    Job Title: Service Desk Administration AnalystWe are seeking a highly skilled Service Desk Administration Analyst to join our team at International Bank of Commerce. This role is responsible for processing user access provisioning setup forms for network access and updating internal intranet sites to reflect provisioning work completed.Key...

  • Help Desk Specialist

    4 weeks ago

    San Antonio, Texas, United States syscom usa Full time

    Job Title: Help Desk SpecialistAt SysCom USA, we are seeking a highly skilled and experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical assistance to computer users and resolving computer problems in a timely and effective manner.Key Responsibilities:Open and close IT incident tickets...

  • Help Desk Engineer

    2 weeks ago

    San Antonio, Texas, United States Leidos Full time

    Unlock Your Potential as a Help Desk Engineer at LeidosAre you ready to take your career to the next level? Leidos is seeking a highly skilled Help Desk Engineer to join our team at Lackland AFB in San Antonio, TX.Your Mission:Identify and resolve customer issues within Air Force Commercial Cloud Services (AFC2S) teams utilizing services from IC ITE.Provide...

  • Help Desk Technician

    1 month ago

    San Antonio, Texas, United States T and T Consulting Services Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team at T and T Consulting Services. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving desktop and software issues, and ensuring that our clients' technology needs are met.Key ResponsibilitiesProvide...

  • Help Desk Engineer

    2 weeks ago

    San Antonio, Texas, United States Leidos Full time

    pbJob Summary/b/ppWe are seeking a highly skilled Help Desk Engineer to join our team at Leidos. As a Help Desk Engineer, you will be responsible for identifying and resolving customer issues within Air Force Commercial Cloud Services (AFC2S) teams utilizing services from IC ITE./ppbMain Responsibilities/b/pulliIdentify and resolve customer issues within...

  • Help Desk Specialist

    4 weeks ago

    San Antonio, Texas, United States vodastra Full time

    Job Title: Help Desk TechnicianThe Help Desk Technician is a key member of our IT team, responsible for providing top-notch technical support and troubleshooting assistance to our internal and external users. This role involves diagnosing and resolving complex hardware, software, and network-related issues, as well as maintaining our IT systems.Key...

  • Help Desk Specialist

    4 weeks ago

    San Antonio, Texas, United States vodastra Full time

    Job Title: Help Desk TechnicianThe Help Desk Technician is a critical role within our IT department, responsible for providing top-notch technical support and troubleshooting assistance to our internal and external users.Key Responsibilities:User Support: Provide timely and effective technical support via various channels, including phone, email, chat, or...

  • Help Desk Technician III

    2 weeks ago

    San Antonio, Texas, United States General Dynamics Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician III to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician III, you will be responsible for providing technical support to our clients, resolving complex technical issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide...

  • Help Desk Support Specialist

    4 weeks ago

    San Antonio, Texas, United States University Health System- San Antonio Full time

    Job SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at University Health System- San Antonio. As a Help Desk Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and ensuring timely escalation to the appropriate support...

Help Desk Analyst

2 months ago

San Marcos, Texas, United States McCoy's Building Supply Full time
Job Description

Job Summary

Mccoy's Building Supply is seeking a skilled Help Desk Analyst to provide technical support to our internal customers. As a Help Desk Analyst, you will be responsible for providing quality technical support for Point of Sale Hardware, PC Hardware and PC Software.

Key Responsibilities

  • Provide professional technical support to corporate and store employees via email and in person.
  • Install, test and set up PC equipment in workstations.
  • Provide technical support for computers, peripherals, and hardware, including replacing hardware and cabling in workstations.
  • Support corporate headquarters and store printers, copiers, and fax machines.
  • Research, resolve and respond to technical problems and questions to all users.
  • Document all calls in our call tracking system.
  • Evaluate and escalate technical issues to senior technical staff when necessary.
  • Participate in after-hour support rotation schedule, including weekends and holidays.
  • Stay up-to-date with procedural and technology changes in the company.
  • Follow Standard Operating Procedures when carrying out position responsibilities.

Requirements

  • High school diploma or general education degree (GED) and six months to one-year related experience and/or training.
  • Strong general knowledge of computer hardware and software.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to utilize and maintain a strong working knowledge of PC and laptop hardware, MAC21, Windows 10 Operating Systems, MS Office 0365 (Excel, Word, PowerPoint, Access, Outlook), Sharepoint, Remote Access, and basic LAN Architecture and other 3rd party software applications at an intermediate-to-advanced level.

Work Environment

  • The work environment is typically moderate noise level.
  • The work environment may require working near moving or mechanical parts.
  • There is a risk of electrical shock.

Equal Opportunity Employer

Mccoy's Building Supply is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.