Lead Technical Program Manager, AI/ML Innovations

2 weeks ago

San Francisco, California, United States Passcreator Full time

Overview of the Role:

As a key player in our organization, you will engage with a dynamic community focused on harnessing the power of Artificial Intelligence across various platforms. At Passcreator, we are committed to leveraging AI to enhance user experiences, streamline operations, and innovate our service offerings.

Your Impact:

  • We seek individuals who are passionate about navigating complexity and delivering reliable outcomes. A strong sense of ownership and strategic thinking in collaboration with stakeholders is essential.

Daily Responsibilities:

  • Facilitate the successful delivery of projects across multiple streams by refining team practices and enhancing operational efficiencies.
  • Maintain a broad perspective on overall objectives while exercising sound judgment on critical details.
  • Guide the technical trajectory of initiatives to align with stakeholder requirements while ensuring high standards of quality. Rapidly validate concepts through iterative development and adapt as needed.
  • Present the team's achievements to senior management, effectively communicating trade-offs, risks, and opportunities to a diverse audience.
  • Share relevant context with team members, helping them understand how their work contributes to broader organizational goals.
  • Address inquiries regarding ongoing projects, system architecture, staffing, and priorities.
  • Demonstrate initiative by proactively identifying and addressing tasks without explicit direction.

Your Qualifications:

  • Proven experience in leading programs within the AI/ML domain.
  • Familiarity with the Machine Learning lifecycle is advantageous.
  • Background in developing comprehensive Machine Learning Platforms is a plus.
  • Experience with OpenAI's GPT models and APIs is beneficial.
  • Expertise in building and optimizing data-centric AI infrastructures, including embedding platforms and AI/ML observability.
  • Ability to create effective human & AI-powered labeling systems to support data-driven features and ML modeling.
  • Demonstrated capacity to navigate ambiguity and develop detailed solutions from vague challenges.
  • Self-driven and adaptable, with a history of collaborating effectively across diverse team dynamics.
  • Strong analytical skills, sound business judgment, and a track record of influencing outcomes through data-driven insights.
  • Experience in refining processes to enhance efficiency and flexibility in achieving objectives.
  • Detail-oriented with the ability to prioritize and resolve critical issues using technical expertise.
  • Experience in a highly collaborative environment, requiring effective communication across multiple functions.
  • Exceptional written and verbal communication skills, with the ability to influence stakeholders.
  • A minimum of 13 years of professional experience, including at least 11 years in a Technical Program Management role or similar capacity.

Work Location:

This position is eligible for remote work within the United States, with potential for occasional office engagement or participation in offsite events as agreed upon with management.

Commitment to Diversity:

Passcreator is dedicated to fostering an inclusive environment that values diverse perspectives. We believe that a wide range of ideas drives innovation and engagement, enabling us to attract top talent and develop exceptional products and services.

Employee Support:

We offer competitive compensation that reflects experience, skills, and market demands. This role may also include eligibility for bonuses, equity, benefits, and travel credits.

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