Regulation E Compliance Manager

6 days ago


Malvern, Arkansas, United States BM Technologies, Inc. Full time
About the Role

We are seeking an experienced professional to lead our Regulation E department, with a strong focus on reducing fraudulent claims while ensuring compliance with federal regulations.

The Disputes Manager will be responsible for leading, inspiring, coaching and developing a group of high performing colleagues on the Disputes Team in Fraud Prevention & Investigations at BM Technologies, Inc. under the direction of the SVP, Fraud Prevention & Investigations.

Key Responsibilities
  • Regulation E Compliance: Oversee all aspects of Regulation E compliance and dispute resolution, ensuring adherence to federal regulations and industry best practices.
  • Fraud Detection and Prevention: Develop and implement strategies to detect and prevent fraudulent claims, utilizing data analysis and reporting tools to identify trends and potential areas of risk.
  • Team Management: Manage a team of analysts and investigators, providing coaching, mentoring, and development opportunities to ensure high performance and retention.
  • Collaboration and Communication: Collaborate with other departments to improve fraud prevention measures, and communicate effectively with stakeholders to ensure seamless operations.
  • Performance Metrics: Analyze data to identify trends and potential areas of risk, and report on department performance and fraud reduction metrics to senior leadership.
Requirements
  • Education: Bachelor's degree in Finance, Business, or related field.
  • Experience: 5+ years of experience in banking compliance, with focus on Regulation E.
  • Skills: Strong knowledge of electronic funds transfer regulations and fraud prevention techniques, excellent analytical and problem-solving skills, leadership experience, and proficiency in data analysis and reporting tools.

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