Operations Manager
2 days ago
MV Transportation is seeking a highly skilled General Manager to lead our operations and ensure the delivery of annual business plans. The ideal candidate will have a strong background in transportation management, with experience in operations, customer relations, and staff management.
Key Responsibilities- Manage customer relations through direct contact and outreach programs.
- Select, train, and mentor location staff.
- Effectively communicate with location staff and support team members.
- Oversee vehicle maintenance plans and ensure fleet availability to meet service requirements.
- Develop and implement safety and training programs to ensure compliance with company, contract, and regulatory requirements.
- Maintain client contact to meet or exceed expectations.
- Conduct periodic departmental audits.
- Review key operational metrics on a daily, weekly, and monthly basis.
- Ensure location financial metrics are managed continuously, exceptions are reported, and action plans are developed to meet financial, safety, and operational expectations.
- Implement, promote, and adhere to company policies and procedures.
- Interact with the bridges committee to effectuate positive changes to policies, procedures, and programs.
- Participate in location(s) labor and employee relations activities.
- Provide insight and information to support location(s) contract renewals.
- Create and present location(s) annual budget.
- College degree or equivalent business management experience.
- Management experience required.
- Minimum of 5 years of comprehensive experience in operations management and 7 years of management or supervisory experience in a paratransit environment with knowledge of Trapeze scheduling software.
- Labor/union(s) negations/expenses expertise.
- Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
- MS Office, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.
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Operations Manager
2 days ago
Lancaster, California, United States MV Transportation Full timeJob Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our transportation operations. The successful candidate will be responsible for providing strategic leadership and direction to our team, ensuring the delivery of our annual business plans and compliance with company policies and procedures.Key...
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Operations Manager
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Lancaster, California, United States MV Transportation Full timeJob Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our transportation operations. The successful candidate will be responsible for providing strategic leadership and direction to our team, ensuring the delivery of our annual business plans and compliance with company policies and procedures.Key...
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Transportation Operations Manager
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Lancaster, California, United States MV Transportation Full timeOverviewMV Transportation is seeking a seasoned professional to lead our paratransit operations as a General Manager. This key role will oversee the daily management of our transportation contract, ensuring compliance with contracting agency policies and company procedures.ResponsibilitiesDevelop and implement effective customer relations strategies through...
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