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Field Operations Manager

2 months ago

Lancaster, California, United States Race Telecommunications LLC Full time
Job Title: Field Technician Lead

Job Summary:

We are seeking a highly skilled and experienced Field Technician Lead to join our team at Race Telecommunications LLC. As a Field Technician Lead, you will be responsible for overseeing and coordinating field operations, ensuring the successful deployment, maintenance, and repair of our telecommunications infrastructure.

Key Responsibilities:

  • Lead and guide a team of field technicians to ensure efficient execution of tasks and projects.
  • Provide technical expertise and troubleshooting support for complex telecom issues.
  • Plan, organize, and prioritize field operations to meet project deadlines and service level agreements.
  • Coordinate with other departments and stakeholders to ensure the smooth implementation of telecom services.
  • Oversee the installation and commissioning of telecom equipment, ensuring adherence to industry standards, safety protocols, and quality guidelines.
  • Supervise and participate in the troubleshooting, maintenance, and repair of telecom equipment and network infrastructure.
  • Ensure the work performed by the field technician team meets company standards and customer expectations.
  • Conduct quality checks and audits to maintain service excellence.
  • Train and mentor field technicians, facilitating their skill development and growth.
  • Stay updated with the latest telecom technologies and industry trends to enhance the team's capabilities.

Requirements:

  • Eligibility for US Employment without sponsorship.
  • Minimum of 18 years of age.
  • High School Diploma or GED or equivalent combination of education and experience is preferred.
  • A valid driver's license, subject to successful verification through a DMV check, is mandatory.
  • Minimum of 5 years of experience in telecommunications field operations, with at least 2 years in a leadership or supervisory role.
  • Proven technical knowledge of telecommunications equipment and services.
  • Ability to work offset shifts, which include Tuesdays through Saturdays from 10:00a to 7:00p.
  • Proficiency in Spanish Language a plus.
  • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication.

What We Offer:

  • 100% Employer-paid medical, dental, vision, and life for all our employees.
  • 401(k) with 100% Employer-matched up to 4% of your annual income.
  • Generous paid time off including sick, vacation, holiday and birthday pay.
  • Company provided equipment including uniforms, safety, tools, vehicle, and tech.
  • Free Race TV, highspeed internet, cable, and phone service where available.
  • Working as part of our diverse team that fosters a culture of appreciation and collaboration, where every member is valued as an integral part of our success.

Equal Opportunity Employer:

Race Telecommunications LLC is an equal opportunity employer who welcomes applications from individuals with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation.

Reasonable Accommodation:

Reasonable accommodation(s) for qualified individuals with disabilities are available as part of the application and interview processes. If accommodations are needed during the application or interview process, or workplace accommodations are required after a job offer is made, please contact [insert contact information] to initiate the interactive process.