Financial Support Case Manager

2 weeks ago


Winter Haven, Florida, United States BayCare Health System Full time

About BayCare Health System: BayCare is a leading healthcare provider dedicated to delivering exceptional service to our community. We are seeking a dedicated individual for the role of Financial Assistance Caseworker, who is committed to making a difference in the lives of our patients.

Position Overview:

  • Location: Winter Haven Hospital
  • Status: Full-time
  • Shift: 8:00 AM to 4:30 PM
  • Days: Monday through Friday

This role requires on-site presence in Winter Haven and is designed for those who are passionate about assisting patients in navigating financial and social resources.

Key Responsibilities:

The Financial Assistance Caseworker will:

  • Identify patients eligible for financial and social support from various public agencies.
  • Assess patients' financial and social circumstances.
  • Act as a liaison between patients, their families, and public agencies.
  • Document assessments and approvals accurately.

Essential Skills:

  • Strong customer service abilities.
  • Proficient administrative and clerical skills.
  • Excellent organizational capabilities.
  • Understanding of relevant regulatory standards.
  • Familiarity with medical terminology.
  • Effective written and verbal communication skills.
  • Ability to collaborate within a team environment.
  • Competent computer skills relevant to the position.

Why Choose BayCare?

As part of our extensive network, which includes 16 community hospitals and numerous outpatient services, we are committed to fostering a culture of trust, respect, and clinical excellence. Our team members are empowered to achieve both personal and professional growth in a supportive environment that blends advanced technology with compassionate care.

Qualifications:

  • Certifications: None required.
  • Education: High School diploma or equivalent required.
  • Experience: Minimum of 5 years in Social Work or Public Assistance with a High School Diploma, or 1 year in the same fields with a Bachelor's Degree. Preferred knowledge of community resources for underfunded patients.

BayCare is an Equal Opportunity Employer, welcoming applications from Veterans and individuals with disabilities.



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