Front Desk Operations Manager
4 days ago
**Job Description:** Front Desk Operations Manager
Estimated Salary:$45,000 - $65,000 per year
About the Role:We are seeking a motivated and experienced Front Desk Operations Manager to join our team at Towne Place Suites MET - PAH Management. As a Front Desk Operations Manager, you will be responsible for supervising the guest services team and ensuring the efficient operation of the front desk.
Key Responsibilities:
- Supervise the guest services team to ensure completion of essential duties
- Monitor and control room inventory, including linens, towels, and amenities
- Assist with the preparation of revenue and occupancy forecasting
- Ensure correct and accurate cash handling at the front desk
- Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores
Requirements:
- High school education or equivalent experience
- Minimum 3 years of experience working in guest services, with at least one year in a supervisory role
- Outstanding management, organization, communication, and leadership skills
- Ability to work any shift, weekends, holidays, and special events as needed
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