Front Desk Host

1 week ago


New Orleans, Louisiana, United States The Columns Hotel Full time

At The Columns Hotel, we are seeking a skilled Front Desk Host to join our team. As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel during overnight hours.

Key Responsibilities
  • Cultivate Exceptional Guest Experiences: Create a welcoming and hospitable environment for guests, greet every guest at the front desk in a friendly and service-oriented manner, and recognize and welcome as XXPs.
  • Stay Informed and Proactive: Stay apprised of daily hotel guest check-ins, communicate with management regarding any guest issues or concerns, and demonstrate professionalism when speaking to guests and colleagues.
  • Operational Efficiency: Train to use hotel systems to manage arrivals, process payments, and update guest information and statuses, answer guest inquiries with regards to hours of operation and special events information, and act as a liaison between guests, management, service staff, kitchen, and hotel staff.

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, as well as opportunities for growth and development within our organization.



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