Front Desk Lead

3 days ago


New Orleans, Louisiana, United States The Eliza Jane Full time
About The Role

We are seeking an experienced Front Desk Lead to join our team at The Eliza Jane. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and providing excellent customer service.

Key Responsibilities:

  • Ensuring that all team members adhere to the highest guest service standards
  • Training team members and responding to any problems in a timely manner
  • Filling in as necessary at the front desk
  • Providing exceptional guest experiences and exceeding customer expectations

Requirements:

  • Prior experience in a customer-facing role
  • A personable, engaging, and professional personality
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Competitive salary of $55,000 - $65,000 per year, depending on experience

What We Offer:

We offer a range of benefits including medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happiness, and well-being of our team is our top priority.



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