Store Operations Manager

6 days ago


Lawrenceville, Georgia, United States Rack Room Shoes Full time
Job Title: Store Operations Manager

Rack Room Shoes is seeking a highly skilled and experienced Store Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage and supervise store operations, including inventory management, visual merchandising, and loss prevention.
  • Lead and develop a high-performing team of sales associates and department managers.
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Drive sales growth through effective merchandising, promotions, and sales strategies.
  • Manage store budgets, including payroll, inventory, and operational expenses.
  • Collaborate with district and regional managers to achieve business objectives and implement company initiatives.
Requirements:
  • 3+ years of retail management experience, preferably in a footwear or apparel industry.
  • Proven track record of driving sales growth, improving customer satisfaction, and reducing shrinkage.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.


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