Store Manager

4 days ago


Lawrenceville, Georgia, United States SE Blenders Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Smoothie King. As a Store Manager, you will be responsible for the overall operations of the restaurant, including leadership and development of your team, ensuring a superior Guest experience, providing a high-quality product, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.

Key Responsibilities
  • Lead and develop a high-performing team to deliver exceptional Guest service and product quality
  • Optimize store profits by effectively managing labor costs, food costs, and expenses
  • Ensure every shift is staffed and managed properly, utilizing operational tools to drive efficiency
  • Maintain a clean and safe environment in all areas of the restaurant
  • Create a positive, productive, and fun work environment that encourages Guest comes first attitude training
  • Perform talent management functions, including identifying talent, hiring, training, and development, and coaching
  • Provide feedback, recognition, and coaching to team members to drive performance and growth
  • Maintain Brand loyalty by communicating and executing positive brand impressions to the overall Guest experience
  • Promote the business through local marketing, community outreach, and special events
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
  • Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances
Requirements
  • Passionate belief in the power to inspire people to live a healthy and active lifestyle through Smoothie King's core values: Purpose Driven, Health, Knowledge, Respect & Support, Balance, Honesty, and Pride & Enjoyment
  • Minimum 3 years leadership experience in the hospitality industry
  • Microsoft Office knowledge required
  • Knowledgeable of general POS functionality
  • Drive-thru experience a plus (for locations with a drive-thru)
  • Excellent interpersonal and communication skills, ability to give and receive feedback
  • Ability to manage effectively in a fast-paced environment
  • Strong problem-solving skills
  • Ability to work a flexible schedule including nights and weekends
  • ServSafe Certification is preferred
Physical Requirements
  • Ability to operate a blender and POS cashier system
  • Ability to regularly move boxes weighing up to 55 lbs., throughout the store
  • Ability to constantly bend, reach, and scoop
  • Ability to access refrigerator and freezer with temperatures ranging from 40-10 degrees Fahrenheit
  • Ability to tolerate exposure to a wide variety of fresh, dried, and/or frozen products, and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, and spices without posing a direct threat to personal health and safety

Equal Opportunity Employer


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