Retail Operations Assistant

2 days ago


Lawrenceville, Georgia, United States THE UPS STORE Full time
Job Overview

The Assistant Center Manager plays a crucial role in the day-to-day operations of our retail location. This individual will assist the Center Manager in overseeing the center's team, ensuring world-class customer service, and contributing to weekly and monthly reports. Key responsibilities include monitoring cost control, expenses, and productivity, as well as helping to develop and implement the store marketing program.

Key Responsibilities:

  • Assist with personnel management, including recruiting, training, and coaching associates
  • Schedule work assignments and facilitate weekly or monthly staff meetings
  • Monitor and evaluate customer service delivery and satisfaction
  • Help develop and implement the store marketing program
  • Manage Center financials and prepare reporting
  • Oversee inventory management
  • Review and submit employee timesheets for payroll processing
  • Assist with Center maintenance, including cleanliness, safety, and organization

Requirements:

  • High school diploma or equivalent required
  • Advanced education degree or coursework preferred
  • One year of supervisory experience in logistics, retail, or a related industry
  • P&L experience a plus
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Excellent phone and customer service skills

Benefits:

  • Paid vacation
  • Sales commission
  • Health coverage


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