Front Desk Associate

5 days ago


West Chester, Pennsylvania, United States General RV Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing customer interactions, and supporting the overall success of our dealership.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage customer interactions, including greeting customers, directing them to the appropriate team member, and handling customer complaints.
  • Support the sales team by providing information about our products and services, and assisting with the sales process.
  • Maintain accurate records and data, including customer information and sales activity.
  • Work collaboratively with the sales and service teams to ensure seamless customer experiences.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or dealership experience preferred.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Proficient in Microsoft Outlook and other software applications.
What We Offer

At General RV Center, we offer a comprehensive benefits package, including medical, dental, vision, life insurance options, paid vacations, and a 401(k) with company matching. We are committed to providing a positive and supportive work environment that allows our employees to grow and succeed.



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