Security Liaison

4 weeks ago


Étreux, Hauts-de-France, United States Dana-Farber Cancer Institute Full time
Job Summary

As a Security Ambassador at Dana-Farber Cancer Institute, you will play a vital role in providing exceptional customer service to patients, visitors, and staff. This is a unique opportunity to make a positive impact on the lives of those we serve.

Key Responsibilities
  • Welcome and acknowledge visitors, patients, and staff, providing information and directions as needed.
  • Anticipate the needs of others and provide assistance with disabilities and/or mobility issues.
  • Communicate specific requests accurately to other departments to ensure complete follow-up.
  • Provide a security presence, including conflict resolution, access control, and requesting services.
  • Report and keep current on security issues and concerns.
  • Support Security field services during emergencies and other events as needed.

Requirements
  • High School Diploma or GED required.
  • One year of customer service experience; two years preferred in healthcare or hotel settings.
  • Must submit to and pass an initial and annual criminal background check.
  • Must obtain and maintain certification in CPR/AED/First Aid.
  • Excellent communication skills, friendly and outgoing with a commitment to service.

About Us
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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