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Business Systems Analyst

1 month ago

Akron, Ohio, United States Cynet Systems Full time
Job Title: Business Systems Analyst

At Cynet Systems, we are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in helping our clients optimize their business processes and improve their overall efficiency.

Key Responsibilities:
  • Contribute to strategy sessions and help guide business management in their use of SAP S4/Hana.
  • Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
  • Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
  • Prioritizing business requirements and communicating plans with stakeholders for review and approval.
  • Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications.
  • Troubleshoot SAP S4/Hana business process in the SCM, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required.
  • Walk customers through problem-solving processes.
  • Follow up with customers to ensure issues have been resolved.
  • Train users.
  • Implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies.
  • Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
  • Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks.
  • Troubleshooting Functional and technical SAP S4/Hana issues.
  • Collaborating with Business Analysts, Project Leads, and IT teams to resolve issues and ensuring solutions are viable and consistent.
  • Develop and maintain test scripts.
  • Facilitate and execute end-user acceptance testing following support team processes.
  • Assist with development, implementation, and management of policies, processes, and standards within the technical environment.
  • Assist with creating training documentation.
  • Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence.
Qualifications:
  • Strong skills in: SAP S4/Hana EBS, customer service, communications skills, facilitation, leadership, analytics, and data modeling.
  • Must have strong analytical skills and must have attention to detail.
  • Demonstrate strong communications skills and the ability to work independently as well as in a positive team environment.
  • Strong interpersonal skills to build and maintain relationships.
  • Have the ability to adapt to a constantly changing manufacturing environment.
  • The ability to quickly learn new system solutions.
Education/Experience:
  • Bachelor's Degree in IT and/or Business is required.
  • Have manufacturing environment experience.
  • Experience in leading systems implementation utilizing SDLC and Project Management methodologies.
  • Ability to assist in supporting in SAP S4/Hana and non-SAP S4/Hana systems.
  • Prior experience in regulated industry; FDA preferred.
  • SAP S4/Hana experience.
  • Proficient working knowledge of Microsoft Windows.
  • Proficiency in working knowledge of Client ALM.