Business Systems Analyst

4 weeks ago

Akron, Ohio, United States American Cybersystems Full time
Job Title: Business Systems Analyst

Job Summary:
We are seeking a highly skilled Business Systems Analyst to join our team at American Cybersystems. As a Business Systems Analyst, you will be responsible for implementing and supporting SAP solutions to meet business-related requirements. You will collaborate with business process teams to understand current and future business processes and requirements to ensure technology investments support and enhance strategic objectives.

Key Responsibilities:
• Contribute to strategy sessions and help guide business management in their use of SAP S4/Hana.
• Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
• Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
• Prioritize business requirements and communicate plans with stakeholders for review and approval.
• Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications.
• Troubleshoot SAP S4/Hana business processes in the SCM, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required.
• Walk customers through the problem-solving process. Follow up with customers to ensure issues have been resolved.
• Train users and implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies.
• Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
• Troubleshoot functional and technical SAP S4/Hana issues. Collaborate with Business Analysts, Project Leads, and IT teams to resolve issues and ensure solutions are viable and consistent.
• Develop and maintain test scripts. Facilitate and execute end-user acceptance testing following support team processes.
• Assist with development, implementation, and management of policies, processes, and standards within the technical environment.
• Assist with creating training documentation.

Qualifications:
• Strong skills in SAP S4/Hana, customer service, communications skills, facilitation, leadership, analytics, and data modeling.
• Must have strong analytical skills and attention to detail.
• Demonstrate strong communications skills and the ability to work independently as well as in a positive team environment.
• Strong interpersonal skills to build and maintain relationships.
• Have the ability to adapt to a constantly changing manufacturing environment.
• The ability to quickly learn new system solutions.
• A bachelor's degree in IT and/or Business is required. Have manufacturing environment experience. Experience in leading systems implementation utilizing SDLC and Project Management methodologies. Able to assist in supporting in SAP S4/Hana and non-SAP S4/Hana systems. Prior experience in regulated industry; FDA preferred. SAP S4/Hana experience. Proficient working knowledge of Microsoft Windows. Proficiency in working knowledge of HP ALM

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