SAP S4/Hana Business Delivery Lead Systems Analyst
1 month ago
The SAP S4/Hana Business Delivery Lead Systems Analyst is a key member of our team, responsible for implementing and supporting SAP solutions to meet business-related requirements.
This role requires strong analytical skills, attention to detail, and excellent communication skills to work effectively with business process teams and end-users.
The ideal candidate will have experience in leading systems implementation, utilizing SDLC and Project Management methodologies, and a strong understanding of SAP S4/Hana.
Responsibilities:
- Contribute to strategy sessions and guide business management in their use of SAP S4/Hana.
- Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
- Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
- Prioritize business requirements and communicate plans with stakeholders for review and approval.
- Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications.
- Troubleshoot SAP S4/Hana business processes in the SCM, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required.
- Walk customers through the problem-solving process.
- Follow up with customers to ensure issues have been resolved.
- Train users.
- Implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies.
- Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
- Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks.
- Troubleshoot functional and technical SAP S4/Hana issues.
- Collaborate with Business Analysts, Project Leads, and IT teams to resolve issues and ensure solutions are viable and consistent.
- Develop and maintain test scripts.
- Facilitate and execute end-user acceptance testing following support team processes.
- Assist with development, implementation, and management of policies, processes, and standards within the technical environment.
- Assist with creating training documentation.
- Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence.
- Other duties as assigned.
Qualifications:
- Strong skills in SAP S4/Hana EBS, customer service, communications skills, facilitation, leadership, analytics, and data modeling.
- Must have strong analytical skills and attention to detail.
- Demonstrate strong communications skills and the ability to work independently as well as in a positive team environment.
- Strong interpersonal skills to build and maintain relationships.
- Ability to adapt to a constantly changing manufacturing environment.
- Ability to quickly learn new system solutions.
Education/Experience:
- Bachelor's Degree in IT and/or Business is required.
- Manufacturing environment experience.
- Experience in leading systems implementation utilizing SDLC and Project Management methodologies.
- Able to assist in supporting in SAP S4/Hana and non-SAP S4/Hana systems.
- Prior experience in regulated industry; FDA preferred.
- SAP S4/Hana experience.
- Proficient working knowledge of Microsoft Windows.
Proficiency in working knowledge of Client ALM:
Additional Job Requirements:
None
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