SAP S4/Hana Business Delivery Lead Systems Analyst

4 weeks ago

Akron, Ohio, United States Synectics Full time
Job Description:

The SAP S4/Hana Business Delivery Lead Systems Analyst is a key member of our team, responsible for implementing and supporting SAP solutions to meet business-related requirements. This role requires a strong understanding of current and future business processes and requirements to ensure technology investments support and enhance strategic objectives.

The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work independently as well as in a positive team environment. They will be responsible for collaborating with business process teams, liaising with third-party support teams, and ensuring technical compatibility and satisfaction of deliverables.

The SAP S4/Hana Business Delivery Lead Systems Analyst will also be responsible for:

  • Contribute to strategy sessions and help guide business management in their use of SAP S4/Hana
  • Work with department leadership to create an open dialog to determine issues and derive enhancement priorities
  • Continually scout for business process improvements and support the business in attaining the highest levels of productivity
  • Prioritizing business requirements and communicating plans with stakeholders for review and approval
  • Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications
  • Troubleshoot SAP S4/Hana business process in the SCM, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required
  • Walk customers through problem-solving processes and follow up with customers to ensure issues have been resolved
  • Train users and implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies
  • Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks
  • Develop and maintain test scripts and facilitate and execute end-user acceptance testing following support team processes
  • Assist with development, implementation, and management of policies, processes, and standards within the technical environment
  • Assist with creating training documentation and be responsive in a fast-paced adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence

Qualifications:

  • Bachelor's Degree in IT and/or Business is required
  • Strong skills in SAP S4/Hana EBS, customer service, communications skills, facilitation, leadership, analytics, and data modeling
  • Must have strong analytical skills and attention to detail
  • Demonstrate strong communications skills and the ability to work independently as well as in a positive team environment
  • Strong interpersonal skills to build and maintain relationships
  • Have the ability to adapt to a constantly changing manufacturing environment
  • The ability to quickly learn new system solutions
  • Have manufacturing environment experience
  • Experience in leading systems implementation utilizing SDLC and Project Management methodologies
  • Able to assist in supporting in SAP S4/Hana and non-SAP S4/Hana systems
  • Prior experience in regulated industry; FDA preferred
  • SAP S4/Hana experience
  • Proficient working knowledge of Microsoft Windows
  • Proficiency in working knowledge of HP ALM
  • Must have testing experience in the manufacturing sector with extensive SAP S4/Hana knowledge in procurement, manufacturing, warehouse, and/or quality
  • SAP analyst with some IT Background
  • Experience Training internal and external end-users
  • Writing test scripts as well as SOP and work instructions
  • System implementation experience
  • Cell therapy / Biotech experience preferred

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