Business Process Improvement Specialist

1 week ago


Raleigh, North Carolina, United States First Citizens Bank Full time
Business Analyst II

At First Citizens Bank, we're seeking a highly skilled Business Analyst II to join our team. As a key member of our Risk Management organization, you will play a critical role in supporting the strategic analysis, planning, and implementation of business process enhancements and improvements.

Key Responsibilities:
  • Business Strategy: Collaborate with leadership and stakeholders to identify factors impacting the Risk Management organization and deliver strategies and solutions to address identified issues.
  • Project Management: Support and lead projects, providing guidance, feedback, and direction on complex matters, and communicate performance results and expected behaviors.
  • Reporting: Produce reports based on analysis, industry trends, and process capabilities, identifying patterns, problems, and areas of improvement, and track the effectiveness of implemented enhancements.
  • Data Analysis: Source, compile, and interpret data, effectively communicate analysis output, and provide recommendations for business initiatives.
Qualifications:
  • Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics

We're an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion. If you need special assistance or an accommodation in applying for employment, please contact our Human Resources department.



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