Bilingual Commercial Services Specialist II
4 days ago
As a Bilingual Commercial Services Specialist II at Cox Automotive, you will play a vital role in managing account relationships, maintaining effective communications, and ensuring customer requirements are met. This exciting opportunity will challenge you to work closely with clients and vehicles, utilizing your skills in vehicle reconditioning, general auto body knowledge, and customer service.
Key Responsibilities
• Manage account relationships and maintain effective communications with clients
• Review and update condition reports, approve and audit vehicle repair reports
• Collaborate with Lot Operations and Recon departments to ensure timely completion of reconditioning
• Communicate with clients to resolve problems and provide quality service
• Follow all safety and health procedures and model the behaviors related to such
What We Offer
At Cox Automotive, we offer a highly competitive pay, generous incentives, and other compensation perks, including 401k + company match, comprehensive medical benefits, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and more. We also provide opportunities to learn and train, allowing you to sharpen your skills and explore opportunities across the Cox family of businesses.
Requirements
• High School Diploma/GED and 3 years' experience in a related field
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience
• OR 5 years' experience in a related field
• Effective communication and organization skills required
• Commitment to providing excellent customer service is essential
• Bilingual Spanish and English is a must
Work Environment
This is an outdoor role, meaning exposure to weather elements is to be expected. To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.
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