IT Support Specialist

3 days ago

San Francisco, California, United States Varsity Technologies Full time
About the Field Services Team

At Varsity Technologies, we're committed to delivering exceptional customer experiences through our Field Services team. As a member of this team, you'll be part of a culture that values high-quality support, personable interactions, and a passion for empowering our clients. We're seeking a motivated individual who is eager to learn, communicate effectively, and drive continuous improvement.

About the Role

As a Field Services Team member, you'll collaborate with customers to provide guidance, knowledge, and support on technology-related matters. You'll have the opportunity to learn from our management team, peers, and colleagues, and contribute to a comprehensive team that includes projects, remote services, and sales. Your role will involve working directly with clients, providing information, guidance, and potential solutions to help them make informed decisions. You'll be the first point of contact for our customers and will represent Varsity Technologies at all times.

Key Responsibilities
  • Provide technical support and guidance to customers on a wide range of desktop OSes, networks, and cloud applications.
  • Work collaboratively with customers to resolve technical issues and provide solutions.
  • Document all interactions and support provided using our CRM/ticketing system.
  • Deliver support to customers across different mediums, including in-person and remote interactions.
  • Provision new users and workstations as needed.
Requirements
  • You're passionate about technology and eager to learn and grow.
  • You're a strong communicator with excellent interpersonal skills.
  • You're proactive, driven, and committed to delivering exceptional customer experiences.
  • You're able to work effectively in a team environment and contribute to a culture of continuous improvement.
Benefits

At Varsity Technologies, we're committed to supporting our employees' well-being and growth. We offer a range of benefits, including competitive compensation, comprehensive benefits packages, and opportunities for professional development. We're an equal opportunity employer and welcome applications from diverse candidates who share our values and passion for delivering exceptional customer experiences.

  • IT Support Specialist

    3 weeks ago

    San Francisco, California, United States Financial Services IT Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team in an important client-facing support capacity.Key Responsibilities:Provide technical support to employees via email, phone, and walk-up support.Collaborate with employees to quickly resolve technical issues interrupting their productivity.Work with various...

  • IT Support Specialist

    3 weeks ago

    San Francisco, California, United States Financial Services IT Full time

    Job OpportunityWe are seeking a skilled IT Support Specialist to join our team in an important client-facing support capacity.The successful candidate will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including Macs, Windows laptops, and iPads.Key Responsibilities:Provide...

  • Onsite IT Support Specialist

    2 months ago

    San Francisco, California, United States Slipstream IT, LLC Full time

    Job SummaryWe are seeking a highly skilled Onsite IT Support Specialist to join our team at Slipstream IT, LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients in the San Francisco area.Key ResponsibilitiesProvide on-site technical support to clients, including troubleshooting and...

  • IT Support Specialist

    3 days ago

    San Rafael, California, United States P65 IT LLC Full time

    Job SummaryP65 IT LLC is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, and in-personTroubleshoot and resolve...

  • Desktop Support Specialist

    2 weeks ago

    San Diego, California, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Job Summary:The successful candidate will have a strong background in...

  • IT Support Specialist

    3 weeks ago

    San Francisco, California, United States Lattice Incorporated Full time

    Job Title: IT Support SpecialistLattice Incorporated is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers via phone, email, and...

  • IT Support Specialist

    2 weeks ago

    San Francisco, California, United States Twist Bioscience Full time

    Job Title: IT Support SpecialistTwist Bioscience is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the tools they need to succeed.Key Responsibilities:Troubleshoot and resolve technical issues with Mac and...

  • IT Support Specialist

    3 weeks ago

    San Francisco, California, United States Varsity Technologies Full time

    Job Title: IT Support SpecialistAbout the RoleWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our Field Services team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the Bay Area.Key ResponsibilitiesProvide technical support and...

  • IT Support Specialist

    3 weeks ago

    San Francisco, California, United States Audacy Full time

    Job Title: IT Support SpecialistAudacy San Francisco is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees, installing and configuring desktop computer hardware and software, and monitoring the ticketing system to address service...

  • IT Support Specialist

    4 days ago

    San Francisco, California, United States Audacy Full time

    Job Title: IT Support SpecialistAudacy is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT infrastructure.Responsibilities:Install and configure desktop computer hardware, software, and network...

  • IT Support Specialist

    4 weeks ago

    San Francisco, California, United States NBCUniversal Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at NBCUniversal. As an IT Support Specialist, you will be responsible for providing technical support to our users, including desktop support, software updates, and hardware issues.Job Duties:Provide technical assistance and guidance to users, including...

  • IT Support Specialist

    3 weeks ago

    San Francisco, California, United States GEMÜ Full time

    IT Support SpecialistGem is seeking a skilled IT Support Specialist to join our collaborative and supportive team. As the face of IT for employee experience, you will provide helpdesk support, office experience, and ensure all Gems can do their best work.Key Responsibilities:Manage user access across various systems and servicesDeliver timely IT helpdesk...

  • IT Support Specialist

    3 days ago

    San Francisco, California, United States Chadwick School Full time

    Job Title: IT Support SpecialistChadwick School is seeking a highly skilled and experienced IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support to faculty, staff, and students, as well as maintaining and troubleshooting hardware and software systems.Key Responsibilities:Provide technical...

  • IT Support Specialist

    3 days ago

    San Diego, California, United States Merge IT Full time

    We are seeking a skilled IT Support Engineer to join our team at Merge IT. As a key member of our team, you will provide technical support for the installation, repair, and preventative maintenance of personal computers and related systems.Key Responsibilities:• Install, repair, and perform preventative maintenance on personal computers and peripheral...

  • Help Desk Support Specialist

    3 days ago

    San Clemente, California, United States Nationwide IT Services Full time

    Job DescriptionNationwide IT Services is seeking a skilled Help Desk Support Specialist to join our team. As a Junior Systems Administrator, you will be responsible for providing exceptional technical support to our customers.The ideal candidate will have 1-3 years of experience in a similar role, a DoD 8570 IAT LVL II Certification, and a Secret Clearance....

  • IT Support Specialist

    4 weeks ago

    San Francisco, California, United States Elation Health Full time

    Join Our Team of Dedicated ProfessionalsWe're seeking a talented IT Support Specialist to join our growing team at Elation Health. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our healthcare technology solutions.What We're Looking ForWe're looking for someone who is passionate about delivering exceptional customer...

  • IT Support Specialist

    1 month ago

    San Francisco, California, United States Waterford Crystal Limited Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Waterford Crystal Limited. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that our computer systems and networks are running smoothly and efficiently.Key ResponsibilitiesTechnical Support: Provide...

  • IT Support Specialist

    3 days ago

    San Francisco, California, United States Diligente Technologies Full time

    Job Title: IT Support SpecialistAt Diligente Technologies, we are seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our end-users, ensuring that their technical issues are resolved promptly and efficiently.Key Responsibilities:Provide...

  • IT Support Specialist

    1 week ago

    San Francisco, California, United States Chadwick School Full time

    Job Title: IT Desktop Support SpecialistChadwick School is seeking a highly skilled and experienced IT Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to faculty, staff, and students, ensuring the smooth operation of our technology infrastructure.Key...

  • Tech Support Specialist

    13 hours ago

    San Francisco, California, United States Canva Full time

    Job Title: Tech Support SpecialistJob Summary:We are seeking a highly motivated Tech Support Specialist to join our team at Canva. As a Tech Support Specialist, you will be responsible for providing technical support to our users, troubleshooting hardware and software issues, and contributing to the improvement of our service delivery model.Key...