IT Support Specialist

15 hours ago


San Francisco, California, United States Chadwick School Full time
Job Title: IT Support Specialist

Chadwick School is seeking a highly skilled and experienced IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support to faculty, staff, and students, as well as maintaining and troubleshooting hardware and software systems.

Key Responsibilities:
  • Provide technical support to faculty, staff, and students via phone, email, and in-person
  • Maintain and troubleshoot hardware and software systems, including desktops, laptops, printers, and other equipment
  • Configure and manage network settings, including WiFi and BYOD environments
  • Manage and maintain software applications, including Google Workspace and Active Directory
  • Perform routine maintenance tasks, including device check-in and check-out, and inventory management
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in IT support, with a focus on desktop and hardware support
  • Proficiency in Windows OS, Mac OS, iOS, and Chromebooks
  • Experience with network management, software applications, and inventory management
  • Excellent communication and problem-solving skills
Preferred Qualifications:
  • Apple Certified Macintosh Technician (ACMT) certification
  • ITIL (Information Technology Infrastructure Library) certification
  • Microsoft Certification (MCP) certification
  • Experience with classroom hardware and software, including interactive tools and document cameras

Chadwick School offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.


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