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Senior Manager, Client Success
2 months ago
InMobi is seeking a highly skilled and experienced Senior Manager, Client Success to lead our client success team and drive revenue growth. As a key member of our sales team, you will be responsible for developing and executing strategies to drive client satisfaction, retention, and growth.
Key Responsibilities:
- Lead and manage a team of Client Success Managers to ensure seamless client onboarding, campaign delivery, and ongoing support.
- Develop and execute account strategies to drive revenue growth, client satisfaction, and retention.
- Collaborate with internal teams, including sales, product, and marketing, to ensure alignment and effective communication with clients.
- Conduct regular business reviews with clients to ensure alignment with their goals and objectives.
- Identify and capitalize on opportunities to upsell and cross-sell InMobi's solutions to clients.
- Develop and maintain strong relationships with clients to ensure their continued satisfaction and loyalty.
Requirements:
- 3+ years of leadership experience in client success or a related field.
- 6+ years of experience in client success management, with a focus on programmatic advertising or ad tech.
- Proven track record of driving revenue growth, client satisfaction, and retention.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and capitalize on opportunities.
- Bachelor's degree or equivalent experience.
About InMobi:
InMobi is a leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere.
We believe in nurturing and investing in our employees' development through continuous learning and career progression. If you're passionate about driving revenue growth, client satisfaction, and retention, and have a proven track record of success in client success management, we encourage you to apply for this exciting opportunity.