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Technical Support Specialist
2 months ago
Kingston Healthcare is in search of a dedicated professional to enhance our IT department as a Help Desk Assistant. In this role, you will play a crucial part in delivering support for various devices including desktops, laptops, smartphones, and tablets.
Key Responsibilities:
- Assist users in connecting new devices to the network
- Manage active directory and Office 365 user accounts
- Provide exceptional IT Help Desk assistance
- Efficiently allocate devices to users
- Deliver thorough support for all devices utilized within Kingston Healthcare
Required Qualifications:
- A strong enthusiasm for technology coupled with outstanding customer service skills
- Proficiency in operating systems such as Windows and iOS
- Experience in assisting users with varying levels of technical expertise
- Excellent communication and analytical problem-solving abilities
- Capability to adhere to technical guidelines and lift equipment weighing up to 30 lbs
At Kingston Healthcare, we are committed to fostering a diverse and inclusive workplace.