IT Support Specialist

2 weeks ago


Toledo, Ohio, United States Comprehensive Data Services Inc Full time
Job Overview

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Comprehensive Data Services Inc. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their computer and VoIP systems are running smoothly and efficiently.

Key Responsibilities
  • Provide technical assistance to clients via phone, email, or remote tools
  • Install and configure hardware and software, including Windows operating systems, printers, and endpoint security software
  • Configure and troubleshoot network settings, including DNS, DHCP, and routers
  • Perform basic network administration tasks, including monitoring and management
  • Interface with clients' outside vendors as needed
  • Maintain accurate records of communications, problems, and remedial actions taken
  • Participate in ongoing education and training to stay up-to-date with the latest technologies
Requirements

To be successful in this role, you will need:

  • At least two years of directly related experience in a consulting or technical support role
  • Strong technical competence, confirmed by education, certifications, experience, and/or references
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Reliable transportation and a valid driver's license
  • Ability to pass a background check and/or drug test
What We Offer

We offer a competitive salary, performance bonuses, and a comprehensive benefits package. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.


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