Technical Support Specialist

2 months ago


Toledo, Ohio, United States Kingston Healthcare Full time
Job Overview

Kingston Healthcare is in search of a dedicated professional to become a part of our IT department as a Help Desk Assistant. In this role, you will play a crucial part in delivering support for various devices including desktops, laptops, smartphones, and tablets.

Key Responsibilities:

  • Assist users in establishing connections for new equipment
  • Manage active directory and Office 365 accounts proficiently
  • Deliver IT Help Desk assistance with a focus on user satisfaction
  • Efficiently allocate devices to end-users
  • Provide thorough support for all devices utilized within Kingston

Required Qualifications:

  • A strong enthusiasm for technology coupled with outstanding customer service skills
  • Familiarity with Windows and iOS devices
  • Experience in assisting users with varying levels of technical expertise
  • Excellent communication and problem-solving abilities
  • Capability to adhere to technical guidelines and lift items weighing up to 30 lbs

At Kingston Healthcare, we are committed to fostering a diverse and inclusive workplace.



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