IT Support Specialist

1 month ago


Toledo, Ohio, United States Kingston Healthcare Full time
Job Overview

Kingston Healthcare is seeking a skilled IT Support Specialist to join our team. As a Help Desk Assistant, you will be responsible for providing technical support to our users, ensuring seamless functionality of our systems, and delivering exceptional customer service.

Key Responsibilities:

  • Provide technical assistance to users in-person at our Toledo, Ohio location and Skilled Nursing and Assisted Living facilities.
  • Configure and troubleshoot desktops, laptops, phones, and tablets to meet user needs.
  • Collaborate with users to resolve technical issues and improve overall IT experience.
  • Stay up-to-date with the latest technology and software to provide expert support.
  • Work effectively in a team environment to achieve business objectives.

Requirements:

  • Strong technical skills and ability to learn new technologies quickly.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Ability to lift up to 30 lbs and work in a dynamic environment.

Kingston Healthcare is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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