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Patient Access Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ochsner Health. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive exceptional care and service.
Key Responsibilities- Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
- Collect and verify patient demographic and insurance information, ensuring accuracy and completeness.
- Explain insurance benefits and financial responsibilities to patients, ensuring they understand their obligations.
- Research and resolve issues related to customer service, registration, authorization, and scheduling.
- Monitor and maintain productivity and accuracy, meeting departmental goals and standards.
- High School diploma or equivalent required; additional education or certifications may be beneficial.
- 3 years of direct experience in a healthcare environment, preferably in patient access or registration.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Ochsner Health is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Patient Access Representative, you will have the chance to make a meaningful difference in the lives of our patients and their families.
We are an equal opportunity employer, dedicated to diversity and inclusion. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
