Patient Access Coordinator

1 month ago


New Orleans LA USA, United States CrescentCare Full time
Job Summary

CrescentCare is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, verifying insurance coverage, and collecting required payments.

Key Responsibilities
  • Accurately register patients in the electronic health record, validating patient information and verifying insurance coverage.
  • Collect required payments and manage patient flow to ensure a positive experience for patients.
  • Communicate effectively with patients, staff, and other stakeholders to resolve issues and provide excellent customer service.
  • Work collaboratively with the CrescentCare team to promote performance improvement and quality assurance.
Requirements
  • Minimum of 1 year of experience in a customer service role or in a patient-facing healthcare role.
  • High School Diploma or equivalent required; Associate's degree preferred.
  • Graduate of a Front Office/Medical Office program preferred.
What We Offer
  • Comprehensive medical and prescription drug coverage options.
  • Health Savings Account (HSA).
  • Employer-paid Dental.
  • Employer-paid life insurance & AD&D.
  • Employer-paid Wellness Program.
  • Employer-paid Employee Assistance Program.
  • Employer-sponsored vision insurance.
  • Employer-sponsored short-term disability insurance.
  • Vacation time (accrue 10 days in first 12 months).
  • Sick time (accrue 8 days in first 12 months).
  • Eleven (11) paid holidays.
  • 401(k) retirement plan with employer match beginning in employee's second year.


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