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Dallas Chrysler Dodge Jeep Ram Sales Support

2 months ago

Dallas, Texas, United States Group 1 Automotive Full time

Join Group 1 Automotive's Team as a Customer Service Representative

About the Role:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Group 1 Automotive. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing auto parts orders, and performing various data entry functions.

Key Responsibilities:

  • Provide customer service in support of auto parts sales
  • Process auto parts orders
  • Perform various data entry functions
  • Reply to customer inquiries
  • Build business relationships with customers
  • Demonstrate behaviors consistent with the company's vision, mission, and values

Requirements:

  • One or more years of previous experience as a customer service representative preferred
  • Call center experience a plus
  • Knowledge of automotive parts preferred
  • Intermediate knowledge of MS Office and other desktop applications
  • High school diploma or equivalent
  • Great attitude with high-energy personality
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Ability to work well in a process-driven environment
  • Outstanding communication skills in both verbal and written
  • Ability to work with minimum supervision

What We Offer:

  • Competitive pay
  • Health, dental, vision, life, and disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment with job training and advancement opportunities

Group 1 Automotive is an Equal Employment Opportunity Employer.