Dallas Hotel Barista

2 days ago

Dallas, Texas, United States Crescent Court Dallas Full time
About Us

Welcome to Hotel Crescent Court, a premier luxury hotel in Dallas, Texas. We offer an unparalleled experience that combines Dallas sophistication with a quintessential Texan charm. Our hotel features an immersive spa, renowned dining, and a serene pool, all within walking distance of the trolley. After a $30 million renovation, we're proud to offer Texas luxury living at its finest.

Our Culture

At Hotel Crescent Court, we're committed to nurturing development and growth. We take care of our associates so they can take care of our guests. Enjoy complimentary parking, free meals during your shift, and monthly associate celebrations. We're dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to still send in your information.

Job Summary

As a Barista at Hotel Crescent Court, you'll provide superior customer service while maintaining a clean and attractive outlet for guests. Your responsibilities will include greeting customers with a friendly and sincere welcome, preparing orders accurately and efficiently, and ensuring guest satisfaction.

Responsibilities:
  • Greet customers immediately with a friendly and sincere welcome.
  • Prepare customers' orders as requested accurately and efficiently.
  • Ring guest checks correctly and close them to the proper method of payment.
  • Ensure guest satisfaction and tactfully negotiate resolutions in the event of dissatisfaction.
  • Maintain the highest level of standards for all product preparation.
  • Clean or sanitize work areas, utensils, equipment, service stations, or seating areas.
  • Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management.
  • Balance the house bank at the end of the shift.
  • Perform any other job-related duties as assigned.
Qualifications:
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.
  • Ability to operate a keyboard and Point of Sale procedures.
  • Ability to effectively deal with and resolve conflict situations, such as inaccurate check totals.
  • Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
  • Effective verbal and written communication skills and the ability to adapt communication style to suit different audiences.
Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. We offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, and a wide array of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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