Automotive Customer Service Representative
4 weeks ago
Group 1 Automotive is a leader in the retail automotive industry, and we're seeking a qualified Internet Customer Service Representative to join our team.
Responsibilities:
- Provide exceptional customer service in support of auto parts sales
- Process auto parts orders with accuracy and efficiency
- Perform various data entry functions to ensure seamless operations
- Respond to customer inquiries via email and telephone in a timely and professional manner
- Build strong business relationships with customers to ensure their satisfaction
Qualifications:
- One or more years of previous experience as a customer service representative preferred
- Call center experience a plus
- Knowledge of automotive parts a plus
- Intermediate knowledge of MS Office and other desktop applications
- High school diploma or equivalent
- Great attitude with high-energy personality
- Excellent customer service skills
- Professional appearance and work ethic
- Ability to work well in a process-driven environment
- Outstanding communication skills in both verbal and written
- Ability to work with minimum supervision
Group 1 Automotive is an Equal Employment Opportunity employer.
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