Automotive Customer Service Representative

4 weeks ago


Dallas, Texas, United States Group 1 Automotive Full time

Group 1 Automotive is a leader in the retail automotive industry, and we're seeking a qualified Internet Customer Service Representative to join our team.

Responsibilities:

  • Provide exceptional customer service in support of auto parts sales
  • Process auto parts orders with accuracy and efficiency
  • Perform various data entry functions to ensure seamless operations
  • Respond to customer inquiries via email and telephone in a timely and professional manner
  • Build strong business relationships with customers to ensure their satisfaction

Qualifications:

  • One or more years of previous experience as a customer service representative preferred
  • Call center experience a plus
  • Knowledge of automotive parts a plus
  • Intermediate knowledge of MS Office and other desktop applications
  • High school diploma or equivalent
  • Great attitude with high-energy personality
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Ability to work well in a process-driven environment
  • Outstanding communication skills in both verbal and written
  • Ability to work with minimum supervision

Group 1 Automotive is an Equal Employment Opportunity employer.



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