Referral Coordinator

4 weeks ago


Dallas, Texas, United States Integrity Urgent Care Full time
Job Title: Referral Coordinator

Integrity Urgent Care is seeking a highly organized and detail-oriented Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in ensuring seamless communication between patients, healthcare providers, and insurance companies.

Key Responsibilities:
  • Coordinate patient referrals, including obtaining pre-certification and authorization from insurance companies.
  • Manage patient records, including demographic and insurance information.
  • Communicate effectively with patients, families, and healthcare providers to ensure timely and accurate referrals.
  • Resolve issues related to health insurance, financial, and social barriers.
  • Scan and file patient records, including results and communication from specialists, hospitals, or provider offices.
  • Participate in Quality Improvement projects and maintain patient confidentiality at all times.
Requirements:
  • High School Diploma or equivalent.
  • 2 years of medical office experience or health insurance field preferred but not required.
  • Excellent communication and organizational skills.
  • Ability to maintain patient confidentiality and handle sensitive information.
  • Basic computer literacy skills, including EMR, MS Word, and MS Excel.
Benefits:
  • Competitive pay.
  • Generous PTO.
  • Health, dental, vision, and retirement package with employer match.
  • Short-term and long-term disability options.
  • Life insurance.

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