Referral and Care Coordinator

4 weeks ago


Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time

At Parkland Health and Hospital System (PHHS), we are committed to delivering exceptional patient care and experience. As a Referral and Care Coordinator, you will play a vital role in ensuring seamless access to our services.

Key Responsibilities:

1. Referral Management: Receive and review clinical referrals, ensuring they meet established criteria. Collaborate with clinical staff to determine the best course of action for each patient.

2. Scheduling and Coordination: Schedule appointments and coordinate care with internal and external physicians' offices, ensuring timely access to diagnostic and treatment services.

3. Patient Communication: Communicate effectively with patients, families, and healthcare providers to ensure a smooth transition of care.

4. Data Management: Utilize electronic medical records to document patient information, schedule appointments, and communicate with healthcare teams.

5. Liaison and Collaboration: Serve as a liaison between patients, families, physicians, and nurses to ensure coordinated care and optimal outcomes.

Requirements:

Education: High School Diploma or equivalent.

Experience: Two years of medical office or business office experience, including one year of referral and/or registration management experience.

Skills: Excellent verbal and written communication skills, with the ability to work effectively with diverse populations. Proficiency in MS Word and Excel software, as well as a working knowledge of PC operations.

Preferred Qualifications: Bilingual skills and a working knowledge of laws and regulations governing Medicare, Medicaid, and other funding sources.

Why Join PHHS:

Parkland Health and Hospital System is committed to providing a tobacco and smoke-free campus, promoting a healthy and safe environment for our patients and employees. We are an equal opportunity employer, dedicated to diversity and inclusion in all aspects of our organization.


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