Counter Sales Associate

2 weeks ago


Manhattan, Kansas, United States Salisbury Supply Company Inc. Full time
Job Overview

Position Summary

Salisbury Supply Company Inc. is in search of a dedicated professional to join our team as an Inside Sales and Logistics Coordinator. This role encompasses responsibilities in sales, warehouse operations, and delivery services, catering to our clients in the construction and industrial sectors. A strong interest in tools and related products is preferred, along with relevant experience in the field.

Key Responsibilities

  • Engage with customers to provide pricing and product application insights.
  • Prepare and process customer quotes efficiently.
  • Manage phone orders and communicate delivery details.
  • Oversee special orders, will calls, non-stock items, and merchandise returns.
  • Maintain cleanliness and organization in the sales counter area and arrange product displays.
  • Restock products in the showroom as necessary.
  • Inform customers about ongoing promotions and bulk pricing options.
  • Assist in fulfilling orders from the warehouse when required.
  • Address back orders and warranty claims in line with company policies.
  • Keep catalogs and pricing lists updated.
  • Participate in departmental and company meetings as needed.
  • Attend vendor training sessions on-site or at vendor locations, which may involve travel.
  • Keep management informed about competitive products and services.
  • Process tool and equipment repair requests.
  • Ensure a safe working environment by adhering to safety protocols.

Qualifications

  • Ability to explain technical product information to customers.
  • Monitor and manage inventory levels of products and materials.
  • Coordinate the delivery of goods and services.
  • Maintain cleanliness in work areas.
  • Analyze shipping data to make informed routing decisions.
  • Calculate shipping expenses accurately.
  • Gather customer and product information to assess customer needs.
  • Take and process product orders from customers.
  • Prepare sales contracts and other necessary documentation.
  • Provide guidance to customers on product usage.
  • Inspect the condition of products and materials.
  • Stock products or parts as needed.
  • Demonstrate products to customers effectively.
  • Set up and maintain merchandise displays.

Preferred Skills

  • Familiarity with Adobe Acrobat and data entry software.
  • Proficiency in Microsoft Excel, Outlook, Word, and Office Suite.
  • Experience with customer information databases and multiline telephone systems.
  • Knowledge of warehouse forklifts and web browser software.

Benefits

We offer a competitive hourly wage, a comprehensive group health plan, life insurance, paid time off, paid holidays, a 401K plan with employer contributions, a profit-sharing plan, employee discounts, and opportunities for professional development and training.



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