Fashion Retail Associate

2 weeks ago


Manhattan, Kansas, United States H&M Group Full time
Company Overview

H&M is a leading fashion retailer dedicated to providing the latest trends and inspiration, from unique designer collaborations to essential wardrobe staples. Our mission is to deliver fashion and quality at the best price in a sustainable manner.

Position Overview

As a Retail Sales Associate at H&M, you will play a vital role in delivering an exceptional customer experience. This position, also known internally as a Sales Advisor, focuses on ensuring that customers feel valued and stylish. Your primary responsibility will be to enhance the shopping experience by offering assistance and sharing your knowledge of products and fashion. You will help create an inviting shopping atmosphere through effective store operations and garment care. By collaborating with your colleagues, you will contribute to building a strong team that meets customer expectations. This role adheres to H&M's standards, policies, and legal requirements.

Key Responsibilities
  • Greet and engage customers actively in service areas and on the sales floor to provide outstanding customer service.
  • Maintain a clean and organized sales floor, ensuring a positive shopping experience through effective merchandising and garment presentation.
  • Assist in unloading delivery trucks, receiving, unpacking, and labeling merchandise efficiently.
  • Process, stock, and replenish garments on the sales floor and in the stockroom.
  • Handle transactions at the register, issue receipts, and ensure proper bagging of merchandise.
  • Promote the H&M Loyalty program to customers enthusiastically.
  • Share knowledge and skills with team members to foster a supportive work environment.
  • Comply with H&M's health, safety, and security protocols to ensure the safety of yourself, colleagues, and customers.
  • Follow all procedures regarding safety, security, and administrative processes throughout the store.
Qualifications

Who You Are
  • Passionate about customer service and assisting individuals in finding their style.
  • A proactive multi-tasker who thrives in a fast-paced environment.
  • Inclusive, positive, creative, and eager to learn on the job.
  • A collaborative team player with a flexible mindset.
  • Capable of lifting over 20 pounds.
  • Able to stand for extended periods, bend, stretch, and engage in repetitive motions.
  • Comfortable using a ladder and step stool.
  • Available to work a flexible schedule, including evenings and weekends.
Why You'll Enjoy Working at H&M
  • Join a dynamic, team-oriented environment with diverse and kind individuals.
  • Benefit from numerous growth and development opportunities.
  • Express your personality through your attire; we encourage personal style every day.
  • Enjoy employee discounts at H&M and affiliated brands.
Job Status: Hourly, Non-Exempt
Compensation: Sales Associates start at $11.50 per hour, with eligibility for performance-based bonuses for permanent employees.
Inclusion & Diversity:
H&M is committed to fostering inclusive, diverse, and equitable workplaces. We value a variety of perspectives and experiences, which enhances our ability to address challenges and connect with our customers globally.

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