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Customer Engagement Specialist
2 months ago
Position Overview: Join Cox Enterprises as a dynamic Retail Sales Associate who excels in creating memorable customer experiences. This role is ideal for individuals who thrive on connecting with others and possess a passion for driving sales while ensuring customer satisfaction.
Key Responsibilities:
- Demonstrate and articulate product features, providing tailored recommendations based on customer preferences.
- Achieve and surpass goals related to customer satisfaction, sales performance, and client retention.
- Assist in the operational management of retail store activities, including opening and closing procedures.
- Manage cash transactions accurately and responsibly.
- Participate in promotional events, workshops, and product demonstrations to enhance customer engagement.
- Collaborate with team members to foster a supportive sales environment.
- Continuously enhance product knowledge through regular training sessions on current offerings and competitor insights.
- Flexibility to work at various locations within the designated area as needed.
Employee Benefits:
- Competitive compensation packages.
- Flexible time-off policies to support work-life balance.
- Access to thousands of complimentary online courses through Cox U.
- A nurturing sales culture that promotes teamwork and collaboration.
- Comprehensive healthcare options, including telehealth services.
- Financial support for educational advancement.
- Assistance for adoption and pet insurance for your beloved animals.
Our Commitment to Inclusion: At Cox Enterprises, we believe that diversity strengthens our organization. We celebrate unique perspectives and foster an inclusive culture where every employee feels valued and empowered to grow.
