Medical Office Receptionist
4 weeks ago
We are seeking a highly skilled Medical Office Receptionist to join our team at Texas Health Physicians Group. As a Medical Office Receptionist, you will be responsible for delivering exceptional patient care and providing administrative support to our healthcare team.
Key Responsibilities:
- Deliver care to patients utilizing the Medical Office Receptionist Process.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays and deductible amounts.
- Copies/scans patient access related hard copy materials into the correct location in the electronic medical record.
- Room patients for providers in a timely manner.
- Conduct all functions associated with patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
- Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
- Perform other duties as assigned.
- High School Diploma or equivalent (required)
- Six months Medical experience in a Clinic (preferred)
- Medical Insurance experience (preferred)
- Six months Business Office Customer Service experience (preferred)
- Be an outgoing individual with a friendly attitude
- Have strong attention to detail
- Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
- Must have outstanding communication, interpersonal, customer service, and organizational skills
- Have knowledge of insurance authorization/billing requirements
- Have demonstrated strong customer service and communication skills
- Have organizational and time management skills
- Be proficient in computer skills
- Have knowledge of clinic procedures and regulatory requirements
- Possess a strong work ethic and a high level of professionalism
- Be a team player who handles multiple projects simultaneously in a fast-paced environment
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.
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