Technical Service Engineer

3 weeks ago


Grand Rapids, Michigan, United States Swift Placement & Consulting Full time
Job Overview

We are seeking a skilled CNC Field Service Technician to join our team at Swift Placement & Consulting. As a key member of our technical support team, you will be responsible for providing maintenance and repair assistance to customers across Eastern and Western Michigan.

This is a challenging opportunity for an experienced service engineer to leverage their technical expertise and exceptional customer service skills to drive business growth and satisfaction.

Key Responsibilities
  • Provide on-site and remote technical support to customers with DMG MORI CNC machine tools
  • Develop and maintain technical documentation and reports related to service activities
  • Assist in the installation and maintenance of newer product lines
  • Maintain excellent communication and customer service relationships with clients

Requirements:

  • Bachelor's or Associate's degree in a technical field (e.g., engineering, electronics)
  • 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools
  • Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls is a plus
  • Strong verbal and written communication skills, with exceptional customer service orientation

Benefits:

  • Competitive salary: $70,000 - $90,000 per annum
  • Opportunities for professional growth and development
  • A dynamic work environment with a focus on teamwork and customer satisfaction


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