Receptionist

5 days ago


Troy, New York, United States The Pines at Heartwood An Assisted Living Program Full time
About The Pines at Heartwood An Assisted Living Program

We are a proud affiliate of National Health Care Associates, a family-run organization since 1984. Our centers share common values: Kindness, Service, Compassion, and Excellence. We provide life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

Job Summary

We are seeking a skilled Receptionist to join our team at The Pines at Heartwood An Assisted Living Program. As a Receptionist, you will play a crucial role in fostering a positive and inclusive atmosphere within our facility by acting as the first point of contact for all residents, families, and visitors.

Key Responsibilities
  • Greet and assist visitors, residents, and families with warmth and professionalism
  • Manage phone calls, emails, and inquiries promptly and efficiently
  • Receive inquiries and release information in accordance with established policies and procedures
  • Coordinate appointments, meetings, and resident activities
  • Receive newspapers, mail, and gifts for residents
What We Offer
  • Competitive compensation and benefits package
  • Comprehensive training and mentorship
  • Opportunities for professional growth and development
  • Supportive and collaborative work environment
  • The chance to make a meaningful difference in the lives of our residents
Requirements
  • High school graduate or equivalent preferred
  • Ability to read, write, and comprehend English
  • Excellent interpersonal and communication skills
  • Previous experience in a receptionist or customer service role preferred
  • Proficient in using office equipment and computer applications
  • Empathy and understanding towards the needs of residents and their families

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