Healthcare Associate

1 day ago


Troy, New York, United States Trinity Health Full time
Job Summary:

As a member of the Patient Care Centered Team, the Healthcare Associate provides clerical, communication, reception, supply management, and other supportive services for the Patient Care Center to ensure high-quality services to patients, family members, and other hospital staff. The Healthcare Associate will be available to meet the needs of all Patient Care Centers as needed.

Key Responsibilities:
  • Maintains the patients' medical record, ensuring accurate identification and organization of medical records.
  • Prepares medical records at discharge and collates discharged patient records for Medical Records and Care Center.
  • Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner.
  • Attaches loose reports to the proper record and completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.

Additional Responsibilities:
  • Acts as a receptionist for the unit, answering, screening, and routing telephone calls correctly.
  • Assists patients', families, and the public, answering nurse/patient intercom system and relaying information to responsible persons.
  • Maintains adequate levels of supplies, obtains and returns equipment to the proper department, and is responsible for neat and orderly environments within the unit.

Requirements:
  • High School Diploma required, AAS preferred.
  • Minimum of two years' work experience in a health-related area.
  • Exceptional interpersonal skills, good organizational and time management skills, knowledge of medical terminology, and knowledge of various health insurances.

Our Commitment to Diversity and Inclusion:

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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