IT Operations Manager
3 weeks ago
Job Title: IT Operations Manager
Job Summary:
Gupta Media is seeking an IT Operations Manager to oversee the day-to-day IT operations. The ideal candidate will have expertise in Windows and Mac operating systems, as well as experience with Office 365 administration and Microsoft Teams.
Responsibilities:
- Provide technical support for onsite and remote employees across Windows and Mac platforms.
- Manage Office 365 licensing, distribution groups, and mailboxes.
- Set up and onboard new employee computers and accounts with appropriate software.
- Maintain current knowledge of computer technology and recommend hardware and software for office operations.
- Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Manage servers, storage, switches, routers, firewalls, wireless infrastructure, telephony systems, and telecommunication services.
- Ensure all systems are securely protected, including anti-virus software, data backup management, and preventive maintenance.
Requirements:
- Bachelor's degree in Computer Engineering or a related field.
- 5+ years' experience working with a complex computer network in a professional services work environment, agency preferred.
- Expertise in Windows and Mac operating systems.
- Expertise in Office 365 administration and Microsoft Teams.
- Demonstrates strong problem-solving, analytical, interpersonal, and ownership skills.
- Knowledge of LAN and wireless networks.
- Positive collaboration skills working with various internal team members.
- Technically proficient with strong organizational skills.
About Gupta Media:
Gupta Media is an office-first organization with flexibility. We work hard every day to be better at all that we do and foster a diverse and inclusive community that encourages and respects a broad range of backgrounds, experiences, and ideas.
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