Administrative Coordinator
4 weeks ago
We are seeking a highly organized and communicative Office Manager to oversee our front desk operations at The Dent Co. This role involves managing customer interactions, handling phone inquiries, processing parts deliveries, and ensuring a welcoming atmosphere for our clients.
The ideal candidate will have proficiency with phone systems and basic office software, excellent communication and interpersonal skills, and strong organization skills and attention to detail.
Responsibilities include greeting walk-in customers, assisting in determining their needs, maintaining customer communication throughout the process, providing updates, and setting proper expectations.
The Office Manager will also initiate vehicle estimates by collecting information, including photos and details of the damages, coordinate the shop's schedule, ensure adequate time is allocated for repairs, and maintain our organized tracking system.
Additionally, the Office Manager will submit estimates and supplements to insurance companies, communicate with the insurance companies throughout the repair process, and support our company's image by keeping our front area clean and generating engaging content for our social media.
Our company, The Dent Co, is a dynamic team of skilled technicians dedicated to bringing vehicles back to their prime with precision and care. We offer a competitive wage of $20.00/hour and a flexible schedule.
Qualifications include proficiency with phone systems and basic office software, excellent communication and interpersonal skills, and strong organization skills and attention to detail. Preferred criteria include office management experience, customer service experience, and experience in the automotive or insurance industry.
This is a full- or part-time position that can work Monday - Friday, either from 8:00 am - 4:00 pm or 9:00 am - 5:00 pm. We are flexible and open to working with your schedule.
Key Responsibilities:
- Manage customer interactions and handle phone inquiries
- Process parts deliveries and maintain a welcoming atmosphere
- Initiate vehicle estimates and coordinate the shop's schedule
- Submit estimates and supplements to insurance companies
- Support our company's image and maintain our organized tracking system
About Us:
The Dent Co is a premier destination for top-notch automotive dent repair in Valley Park. We are a dynamic team of skilled technicians dedicated to bringing vehicles back to their prime with precision and care.
Why Work with Us:
We offer a competitive wage of $20.00/hour and a flexible schedule. Our company is dedicated to innovation, customer satisfaction, and a supportive work environment.
Apply Today:
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