Assistant General Manager
2 days ago
Job Summary: We are seeking a highly skilled Assistant General Manager to join our team at Avantic Lodging Enterprises. The successful candidate will serve as a key liaison for hotel guests, a right-hand to the General Manager, and a role model for our company's mission, vision, and values.
About the Role: As a member of our Leadership Team, the Assistant General Manager will be responsible for directing and coordinating the resources, tasks, requirements, systems, and processes related to the hotel's day-to-day operations. This includes establishing and reviewing departmental standards, guidelines, and objectives, as well as overseeing hotel administrative processes such as staffing, training, and budgeting/finance.
Key Responsibilities:
- Monitor and evaluate all department daily activities to ensure the successful operation of hotel facilities, services, and amenities.
- Support the hotel's sales and business strategies to maximize revenues and profitability.
- Partner with the General Manager to create a positive work environment and serve as a support resource for front-line staff in all departments.
- Conduct daily walk-throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact.
- Plan, organize, and delegate daily operational activities against forecasted business volume.
Requirements: To be successful in this role, you will need a minimum of 2 years' previous hotel operations and leadership experience, a Bachelor's degree, and up-to-date certifications for safe food handling. You should also have previous experience in executing against operating budgets and have a proven track record of meeting or exceeding established financial objectives.
What We Offer: Avantic Lodging Enterprises offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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