Key Account Sales Specialist

7 hours ago

Pittsburgh, Pennsylvania, United States Affinity Group Full time
Job Summary:

The Affinity Group is seeking a highly skilled Key Account Specialist to join our team. As a Key Account Specialist, you will be responsible for planning and executing a customized sales strategy for our assigned operator accounts. This role requires a deep understanding of key account segment and the ability to build and maintain close relationships with key decision-makers.

Key Responsibilities:
  • Maintain and develop a portfolio of priority and assigned accounts through in-person field and sales calls.
  • Stay up-to-date and knowledgeable about the operators in your account segment and act as a resource and solution provider for your customers.
  • Foster continuous development and growth of priority operator accounts.
  • Assist with vendor fairs, distributor sales meetings, food shows, and industry trade events.
  • Ensure continuous client product knowledge and training.
  • Manage sales sample order process.
  • Troubleshoot and respond to product complaints.
  • Maintain competitive pricing and new/discontinued item information.
  • Attend and provide support at manufacturer/distributor training events.
  • Work closely with the entire sales force and openly discuss go-to-market strategies, competitive reconnaissance, successes, and challenges.
  • Understand each of the following for your strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products.
  • Maintain an up-to-date profile folder of each customer; utilize the CRM system weekly to report on sales call activity, updates, and follow-ups, in addition to customer profile management.
  • Participate in visits to key strategic accounts and have a prepared itinerary a week in advance.
  • Be able to cook food products and put menu combinations together to aid in the sale process.
Requirements:
  • Associates or Bachelor's college degree preferred.
  • Ability to execute and follow through a sales plan.
  • A positive, professional, and proactive attitude.
  • Strong communication skills.
  • Adept at building trust and credibility.
  • Planning and organizational skills.
  • Works well with teams and has strong motivational skills.
  • Strong problem-solving and strategic planning skills.
  • Using the CRM System daily.
  • Call Reporting in CRM System.
  • Must have a valid driver's license.
Working Conditions:
  • Candidate must be able to perform the essential functions of the job.
  • Work may be performed in an Affinity Group office or warehouse environment.
  • Periodically requires the ability to stand for extended periods of time at trade shows.
  • Flexible work hours to accommodate demands of position (some weekends included).
  • May require 10-20% overnight travel within territory. May require up to 80% weekly travel within territory.
About Us:
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

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